• Make sure you have downloaded the XVIEW XV22 Dash Cam App to your smartphone.
  • Ensure WiFi is switched on in your mobile settings and select your dash cam from the device list.
  • Make sure you have entered the correct password for the device (12345678).
  • If the device is still not connecting correctly, forget the dash cam from the phone through the settings, reset the dash cam, reset the mobile phone, and then try again.
  • Check your phone has the latest software update and also check the app has been updated with the latest version.