Unresolved issues
Reset the unit by pushing and holding the reset [...]
Video files can not be played on the PC
The video files from the dash cam are in [...]
The dash cam stops automatically while recording
Check to see whether there is enough space on [...]
The dash cam battery only lasts for a few minutes when power is disconnected
This is normal. Batteries in dash cams only hold [...]
The dash cam is frozen or not responding
Reset the unit by pushing and holding the reset [...]
My videos are blurry, dirty or discoloured
Check to see if there are any finger prints [...]
The dash cam will not record video or take pictures
Check to see whether there is enough space on [...]
The Micro SD card is not recognised by the dash cam
Format the Micro SD card before using. Be sure [...]
The dash cam feels warm when it is operating
It is normal for the dash cam to feel [...]
The dash cam screen turns off after a few minutes when the dash cam is powered on
Dash cams have an automatic screen saver feature. This [...]